Building Strategic Businesses
Every interaction is a product of service design: computers, tech support, airport check-ins, in-store layouts, or online purchases. All customer touchpoints we interact with every day. Let’s develop your services to benefit your users & company. Moi Studio identifies opportunities to enhance the customer experience and develop new innovations for your business.
Can Service Design Benefit My Organization?
Service design can and should be utilized in any business & organization including: Government Agencies, Medical Care, Consumer Products, Finance, Hospitality, Non-Profits, and more. Contact us and to discuss how service design can benefit your business.
Innovation Through Strategic Growth —
How Service Design Positively Impacts Businesses?
First, What Exactly is Service Design?
Service design is the study, understanding, planning, and improvement of the customer/user interactions with a business’s brand, products, services, and processes.
Business Growth – Elevate Customers Experiences
Design your services allow you analysis and enhance customer experiences. Moi Studio looks for painpoints along customer journeys to convert into moments of joy to create life long customers.
Business Innovation Opportunities
Services define your business, so let’s design them! Build new services, optimize current services, & find new innovation opportunities. Our goal is to grow & launch services that positively benefit both your customers & businesses.
Problem Solving Process —
How We Develop Service Design With You?
1. Understand Service Infrastructure
We host a virtual call to understand your business infrastructure, your service offerings, your users, and your strategic goals as a business.
Pro Tip: Think of services as systems or an ecosystem within your company.
2. Develop Focused Service Systems
A human-centered design approach. We talk to your users, employees, and you to discover opportunities areas to enhance your business’s services.
Pro Tip: You are not the center of your service, customers are.
3. Impactful Customer Experiences
Create positive customer experiences. Our mission is to develop services with you that will positively impact people, markets, nature, & the society we live in.
Pro Tip: Meaningful services are more fulfilling let to financial gains.
Our Strategic Service Design Toolkit —
Journey Mapping & Service Blueprints
Map out your customer experience through journey mapping & service blueprints.
Storyboard the customer experience of your service, system, or product.
Future Vision Illustrations
Display the vision for your business. Envision what will be. Visualize your future business plan.
Service Ecosystem Diagram
Visualize how your services interact within your business infrastructure.
Customer Research and Insights
Research your users and understand their wants and needs.
Experienced Session Facilitation
Moi Studio utilizes years of experience to facilitate and focus sessions.
Service Design Sprint
Strategic, highly engaging, and collaborative series of workshops.
Coaching, Training, Mentorship
We train and mentor you throughout the innovation process.
More of Our Problem Solving Capabilities —
Related Strategic Innovation Topics—
Self Paced Online Course
Market Innovation Roadmap
Innovation Case Studio
Innovation Case Study
Metro Customer Experience
Views Blog – Moi Studio
Impactful Experiences Through Experience Webs
Views Blog – Moi Studio
Design Services to Improve Customer Experiences
Innovate Your Business
Are you ready to build services that will elevate your business and customer experiences? Schedule a meeting & let’s talk in more detail.